Frequently asked questions
Following the death of Her Majesty Queen Elizabeth II and the subsequent period of national mourning, we have decided to cancel our Future of News conference on September 14. We will be in touch in due course to communicate any alternative arrangements.
Why can I not find any emails to the event?
You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team at ftlive@ft.com
I have paid for a ticket, How do I receive a refund?
If you would like to receive a refund please call us on +44 (0) 207 775 6653 or email us at ftlive@ft.com. A member of our team will process the refund payment for you..
What is the cancellation policy?
If you can no longer attend the conference and you have bought a pass, please contact the FT Live Customer Services Team as soon as possible. To find out more about cancellation fees please visit our FT Live Terms and Conditions page.
Can I watch a session later on-demand?
On demand content is not available for this event because it did not take place.
Is there a networking community?
As this event has been cancelled we have closed the event networking community.
Contact us
If you are experiencing technical difficulties please contact our team for more information:
ftlive@ft.com | +44 (0) 207 775 6653
Our customer service team is currently available from 9am - 5pm BST, Monday - Friday.
Speaking Opportunities
Claire Landon
claire.landon@ft.com
Delegate Services
Alex Predescu
alex.predescu@ft.com
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